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RPA

Robotic Process Automation (RPA) to technologia umożliwiająca automatyzację ustrukturyzowanych, powtarzalnych i rutynowych czynności biurowych, wykonywanych przez pracowników z użyciem myszki i klawiatury w różnych systemach IT. RPA pozwala na tworzenie oprogramowania, które naśladuje działania człowieka w interakcji z interfejsem użytkownika, co umożliwia automatyzację procesów bez konieczności modyfikacji istniejących systemów informatycznych. Technologia ta znajduje zastosowanie w wielu branżach, przyczyniając się do zwiększenia efektywności operacyjnej i redukcji kosztów.

What is RPA and how can it help your business?


Understanding Robotic Process Automation (RPA) is the first step toward maintaining workflow continuity and creating space for creativity and employee engagement. RPA is a technology that automates repetitive, structured office tasks performed by your employees using a mouse and keyboard in IT systems. With RPA, your team can leave frustration behind and focus on more meaningful tasks.

Business process automation isn’t reserved for large corporations. With RPA, even small and medium-sized businesses can enhance efficiency by automating monotonous tasks and allowing employees to focus on creativity-driven activities. RPA provides value across industries, including:

  • shared service centers (finance, accounting, HR),

  • customer service,

  • banking,

  • healthcare.

How to implement RPA in your business?

RPA works seamlessly with a variety of applications – from basic terminal interfaces to advanced web applications. This makes it a valuable solution for addressing challenges like high employee turnover, costly recruitment processes, and the monotony of repetitive daily tasks that lower team engagement.


RPA is the perfect solution for automating areas where fast and cost-effective deployment is key. Unlike traditional software development, which is often expensive and complex, RPA offers simplicity and efficiency. However, to ensure scalability and maximum benefits, expert knowledge is essential. At Flows Forge, we specialize in implementing RPA technology, offering comprehensive support to optimize processes like accounting, HR, and customer service through effective automation.

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